Smarter Purchasing. Smoother Logistics.—Reliable Support for Every Step of the Supply Chain.
In manufacturing, procurement and logistics are mission-critical. From sourcing materials to coordinating shipments, even small delays can lead to production bottlenecks or lost revenue. Our Procurement and Logistics Support Staff help you avoid these risks by managing the back-end work that keeps your supply chain moving.
What We Offer
Our Procurement & Logistics Support Staff assist in managing vendor relationships, processing orders, and tracking shipments to ensure every part of your supply chain is optimized and well-documented:
Vendor Sourcing & Price Comparisons
Research and recommend suppliers, compare pricing, and support cost-saving procurement strategies.
Purchase Order Processing
Create, manage, and track purchase orders to ensure accurate and timely purchasing.
Shipment Coordination & Tracking
Assist customers with Work with freight providers, track deliveries, and provide status updates to ensure on-time arrivals.status, billing questions, order tracking, and service requests.
Supplier Communication & Follow-ups
Coordinate with vendors to confirm lead times, resolve issues, and manage expectations.
Inventory & Procurement Reporting
Generate regular reports on order status, delivery performance, and procurement KPIs.
Logistics Scheduling & Documentation Support
Help organize shipping schedules, prepare documentation, and maintain accurate records for audits and tracking.
Why Choose Tedcon Customer Support & Collections Specialists?
Delivering excellent service doesn’t have to be expensive—or complicated. Our remote team is trained to match your tone, speak your customers’ language, and support your business with the same care and urgency as your in-house staff.
We understand the balance between great service and firm collections. With Tedcon, you’ll never have to choose between professionalism and results. We help protect your brand image while recovering missed revenue and keeping your customers informed, satisfied, and loyal.
Let’s Talk About Your Dream Team
We’d love to learn about your business and help you design an offshore staffing solution that works.